The fee for an event covers all written materials, lunches and refreshments as stated on your original booking form. On booking A VAT invoice will be automatically generated to acknowledge your booking.

Payment is required either within 14 days of the date of the booking or the day before the event, whichever is the sooner (the relevant date is shown on the invoice). We reserve the right to refuse admission if payment is not received on time. Unless otherwise stated on the booking form, payment must be made in pounds sterling.

Multiple booking discount only applies to delegates booked at the same time and may not be used in conjunction with any other special discount or offer which may be offered from time to time. Unless otherwise stated, any discount available on an event may not be used in conjunction with any other special discount or offer which may be offered from time to time.

If you wish to transfer to another event your request must be received, in writing, at least 45 days before the event, stating the date and name of the event to which you wish to transfer (which must be within twelve months of the event for which you originally booked). Transfers will only be accepted if the booking has been paid for, however, if it hasn’t you will need to settle the invoice before we make the transfer. Thirteen days or less prior to the event, your place may not be transferred, but a substitute delegate can be named at any time before the seminar begins.

If you need to cancel your booking your cancellation must be received, in writing, at least 45 days before the event. If payment has been made a refund will be arranged. If payment has not been made the booking will be cancelled from our system and we will send you a credit note. 44 days or less prior to the event, your place may not be cancelled, but a substitute delegate can be named at any time before the seminar begins.

Your booking form constitutes a legally binding contract. It may be necessary for reasons beyond our control to change the content and timing of the seminar, the speakers, the date or the venue. In the unlikely event of the seminar being cancelled, we will automatically make a full refund but hereby disclaim any further liability. If the seminar takes place but you are unable to attend, whether for reasons within or beyond your control, the above conditions in relation to transfers and cancellations will apply. XTSeminars accept no responsibility for loss occasioned to any person acting or refraining from action as a result of the information disclosed by XTSeminars during the event.

All bookings on our events are subject to the above terms and conditions and your acceptance of them constitutes a legally binding contract under English law. You will be deemed to have accepted the terms and conditions:

• at the time of booking if using our website, or
• for bookings made in any other way, unless we hear from you within seven days of you accepting this document.